Privacy Policy

Recognizing the importance of personal information to customers and the protection of their privacy, Hioki Bangladesh  has adopted the following basic policies regarding its handling and use:

1. Definition of Personal Information
   Personal information is any data that can be used to identify individuals. This includes, but is not limited to, names, addresses, phone numbers, email addresses, and information about employment or internal company departments.

2. Purpose of Use
   Hioki Bangladesh collects and uses personal information solely for legitimate business purposes, such as:

   • Providing information about new products, firmware/software updates, tradeshows, seminars, and other events

   • Conducting surveys for product planning, development, and sales improvements

   • Responding to customer inquiries

   • Supporting sales, service, and order transactions

   • Providing updates on promotions and membership services

   • Managing recruitment, hiring decisions, and post-employment administration

3. Legal Compliance
   Hioki Bangladesh collects personal information in a fair and lawful manner in compliance with relevant data protection laws in Bangladesh.

4. Scope of Use
   Unless otherwise required by law, Hioki’s use of personal information will be restricted to the scope mentioned in the purpose of use.

5. Third-party Disclosure
   Except as required by law or with customer consent, Hioki does not disclose personal information to third parties, except for trusted affiliates or subsidiaries working under strict confidentiality agreements.

6. Information Security
   Hioki has implemented comprehensive technical and organizational measures to safeguard the personal information it holds against unauthorized access, loss, or alteration.

7. Access, Correction, and Deletion
   Upon request and after proper identity verification, Hioki will disclose, correct, or delete personal information held about an individual and inform them of the results.

8. Applicable Law and Jurisdiction
   This privacy statement is governed by the laws of Bangladesh. Any disputes shall be handled under the jurisdiction of the courts of Dhaka, Bangladesh. If any provision is found invalid or unenforceable, it will not affect the validity of the remaining terms.

For more information or requests related to personal data, please contact:

Manager – Personal Information
Administration Department
Hioki Bangladesh
House 4th Floor, Khandakar Electric & Electronics Market, Holding No: 48/50, Kaptan Bazar, Wari, Dhaka 1203.
TEL: +8801965656380
Email: info@hioki.com.bd